1. Introduction

Welcome to Mystical Boundary (“we,” “us,” or “our”). We operate the website www.mysticalboundary.com (the “Site”), where we sell imitation jewelry, including Kundan necklace sets and other accessories, globally. Your privacy is paramount to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our Site or purchase our products. By accessing our Site, you consent to the practices described herein.

2. Information We Collect

We collect information to process orders, improve your experience, and comply with legal obligations:

a) Personal Information:

• Identifiers: Name, email address, shipping/billing address, phone number.
• Financial Data: Payment details (processed securely via third-party gateways like PayPal/Stripe; we do not store card numbers).
• Account Details: If you create an account (username, password).

b) Non-Personal Information:

• Device/Browser Data: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent, referral URLs.
• Cookies/Tracking: We use cookies (see Section 5) for analytics and functionality.

c) User-Provided Information:

• Order notes, reviews, customer support queries, or survey responses.

3. How We Use Your Information

We use your data to:

• Process orders, payments, and shipping (including international customs).
• Communicate about orders, promotions, or policy updates.
• Improve Site functionality, product offerings, and user experience.
• Prevent fraud and comply with legal obligations (e.g., tax laws).
• Personalize marketing (with your consent where required).

4. Data Sharing & Third Parties

We share information only as necessary with:

• Payment Processors: Secure gateways (e.g., PayPal, Stripe) to finalize transactions.
• Shipping Partners: Global carriers (e.g., DHL, FedEx) for order delivery.
• Service Providers: IT support, analytics tools (e.g., Google Analytics), marketing platforms.
• Legal Authorities: If required by law or to protect our rights.
  We do not sell your personal information.

5. Cookies & Tracking Technologies

We use:

• Essential Cookies: For checkout and account functions.
• Analytical Cookies: To understand Site traffic via tools like Google Analytics.
• Marketing Cookies: For personalized ads (e.g., Facebook Pixel).
  You can manage cookie preferences via your browser settings.

6. International Data Transfers

As a global business, your data may be transferred outside your home country (e.g., for payment processing or shipping). We ensure all transfers comply with applicable laws (e.g., GDPR safeguards).

7. Data Security

We protect your data using:

• Encryption (SSL) during data transmission.
• Secure payment gateways (PCI-DSS compliant).
• Restricted staff access to personal data.
• Regular security audits.
  Note: No online method is 100% secure. We cannot guarantee absolute security but prioritize industry-standard measures.

8. Your Rights

Depending on your location (e.g., GDPR/CCPA), you may:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Withdraw consent (where applicable).
• Request data portability.
  To exercise these rights, contact us at privacy@mysticalboundary.com.

9. Data Retention

We retain personal data only as long as necessary:

• Active Accounts: Until deletion request.
• Orders: As required by tax/commercial laws (typically 3–7 years).
• Marketing Data: Until consent withdrawal.

10. Children’s Privacy**

Our Site is not intended for users under 16. We do not knowingly collect data from children.

11. Policy Updates**

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us**

For privacy questions, access requests, or complaints:

• Email: privacy@mysticalboundary.com
• Address: Flat No 1 Nirmal CHS, Veera Desai Road, Andheri West, Mumbai, India – 400053