1. Order Processing & Shipment Timeframe
At Mystical Boundary, we prioritize swift order fulfillment for our global customers:
- All orders (domestic and international) are processed and shipped within 2-3 business days (Monday-Friday, excluding public holidays).
- Orders placed on weekends/holidays begin processing the next business day.
2. Shipping Methods & Carriers
We partner with reliable carriers for secure global delivery:
- Domestic: e.g., USPS, FedEx, DHL Express
- International: e.g., DHL, FedEx International, UPS Worldwide
- Carrier selection depends on destination and package weight.
3. Delivery Estimates
While shipment occurs within 2-3 days, final delivery times vary by destination:
| Region | Estimated Delivery Window |
|---|---|
| Domestic | 3-7 business days |
| North America | 5-10 business days |
| Europe/UK | 7-14 business days |
| Asia/Australia | 7-18 business days |
| Other Regions | 10-21 business days |
Note: Delays may occur due to customs, weather, or carrier disruptions.
4. Shipping Costs
- Calculated automatically at checkout based on:
- Destination country
- Package weight/dimensions
- Service level (Standard/Express)
- Free shipping promotions (if applicable) will be displayed in cart.
5. International Customs & Duties
- Buyer’s Responsibility: Import taxes/duties are NOT included in product or shipping fees.
- Customers are responsible for these charges upon delivery.
- We declare accurate product values on customs forms (no under-declaration).
6. Order Tracking
- Tracking numbers are emailed once your order ships.
- Monitor your package via:
- Carrier’s website using provided tracking ID
- Your Mystical Boundary account dashboard
7. Address Accuracy Requirements
- Double-check shipping addresses at checkout. We cannot redirect packages after shipment.
- We are not liable for delays/losses due to:
- Incorrect/missing addresses provided by customers
- Failed delivery attempts
- Customs holds
8. Lost/Damaged Packages
- Lost in Transit: Contact us at shipping@mysticalboundary.com if tracking shows no movement for >10 days.
- Damaged Items: Refer to our Return & Refund Policy for claims (requires unboxing video).
9. Contact Information
For shipping inquiries:
- Email: shipping@mysticalboundary.com
- Response Time: 1 business day
Key Disclaimers:
Processing ≠ Delivery: “Ships in 2-3 days” refers to when your order leaves our facility. Final delivery depends on carrier transit times.
International Orders: Customs clearance may add 3-14+ days to delivery estimates. Check your country’s import policies before ordering.